Contact support

A person reads every request. Here is the fastest way to reach us.

1
First, search this help center — most answers are here.
2
On the web: sign in and open Support, then New ticket. Say whether it is a question or a technical problem and describe what happened.
3
In the app: go to Profile › Help & support.
4
By email: write to privacy@socialdna.app.
5
Include your phone model and iOS version, the time of the problem and what you see on the screen. Screenshots help.

Good to know

For privacy requests (download, deletion, questions about your data), email privacy@socialdna.app. Support levels by plan are on the support page.

Still stuck?

A person reads every request — tell us what you tried and what you see on the screen.