How support works in ByReceipt
Help center, training and the assistant on every plan; chat with a person on Business; billable incidents on Free and Pro.
beginner · 2 min
| Plan | Help center, training, assistant | A person |
|---|---|---|
| Free | ✓ | technical incident billed — you see and approve the price first |
| Pro | ✓ | technical incident billed — you approve the price first |
| Business | ✓ | chat with a person included — first answer within 8 business hours (Mon–Fri, 9am–5pm ET) |
The same conversation shows on the web and in the app. Open Support → New ticket to ask.